How to Build Effective Work Relationships
Time: 1:00 p.m. - 3:00 p.m.
On May 15th, all levels of library staff are invited to a viewing of the webinar series How to Build Effective Work Relationships from 1:00pm – 3:00pm in the Chinook Arch board room. Registration closes on May 14th. This is a second viewing of the webinar that was hosted on March 7th.
Attendees will leave with the ability to:
- Initiate connections with patrons with confidence
- Reflect on and build your capacity for relationship building
- Increase your emotional intelligence
Schedule
1:00pm- 1:45pm: Building Relationships 101: The Why & How of Customer Service
1:45pm – 2:00pm: Group Discussion
2:00pm – 2:45pm: Building Relationships 102: The Why & How of Communication and Emotional Intelligence
2:45pm – 3:00pm: Group Discussion & Wrap Up
Register for the entire series
2 reserved • 28 open